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Zurich – a model of transport excellence

Zurich is Switzerland’s largest city. The municipality has approximately 409,000 inhabitants, the urban agglomeration 1.315 million and the Zürich metropolitan area 1.83 million. Zurich is consistently ranked as one of the most liveable and sustainable cities in the world.

A model that provides valuable lessons that could be adapted and applied in Melbourne – if we had the mindset to do so.

Zurich is Switzerland’s largest city. The municipality has approximately 409,000 inhabitants, the urban agglomeration 1.315 million and the Zürich metropolitan area 1.83 million. Zurich is consistently ranked as one of the most liveable and sustainable cities in the world. Ranking criteria include life expectancy, safety, education, hygiene, health care, culture, energy consumption, greenhouse emissions, green space, recreation, political-economic stability, public transport and access to goods and services. The city is also recognised for a number of sustainable achievements in investment efficient and renewable energies, a sustainable public transport system and a willingness to increase public awareness of environmental issues.

Its public transport has been accepted as a model of excellence for many years. The population use public transport more than twice as much as the populations of most other cities – only Hong Kong has higher usage rates. The Zurich Transport Authority provides a public transport system that services the entire Canton not just within the city of Zurich itself but to outlying townships/villages within the Canton covering an area of 1840 sq km.

Zurich’ public transport system is serviced by train, trams, buses and ferries. It is structured around a set of radial rail and tram lines intersected by many bus routes which are generally circumferential providing a web for multidirectional transfers.

The network is clearly defined and designed for a wide range of travel needs – not just to and from work or school, it enables people to travel anywhere almost any time within the Canton including outlying villages. But whilst the design of the network is important it is the way it is operated that makes Zurich so outstanding.

A number of principles have been adopted that ensures its success.

It has a simple and stable interconnected network with a structure and timetable that is easy to learn and understand, that is quick and convenient to use, based on repeatable easily remembered service frequencies of 7.5’,15’ and 30’. This largely eliminates the need for timetables on most lines – although these are provided nonetheless.
High frequency services are provided throughout the day and evening which are quick and reliable.
These are important factors but the key principle is acceptance that many, indeed probably the majority of travelers will need to transfer between services to access their selected destination, so easy transfers and coordination of timetables are essential.

Two methods are used for coordinating transfers
high frequency connections
pulse or timed clock face times for lower frequency services – a Swiss innovation that probably provided a break-through in public transport thinking.

High and reliable travel speeds for all modes of travel are essential to compete with the car but they are critical to guarantee connections and provide a timetable for the network as a whole.

This is achieved by

  1. simplifying routes, making them as straight and direct as possible
  2. making transfers as easy as possible at the connection points and
  3. providing priority on roads to trams and buses, and it is this factor that really underpins its success.

Ernst Joos, former Deputy Director Zurich Transport Authority provides three messages concerning Zurich’s transport policy.

First message

If you ask the inhabitants of a town which transport policy should be followed, the citizens will not choose the car. They are much more intelligent than politicians and other opinion leaders would believe and have higher values than merely standing still in a traffic jam.

Second message

The future of urban transport policy lies not in expansion but in the intelligent use of the existing traffic areas. The objective of ensuring mobility for people when travelling in work and shopping and during leisure time requires imaginative urban traffic management based on modern information technology.

Third message

With regard to urban transport policy, economy and ecology are by no means contradictory. Zurich is living proof of the fact that a transport policy which promotes public transport at the expense of private motor transport results in considerable economic development of the city.

On the Zurich Model Joos writes

“Readers will no doubt expect a representative from well-to-do Switzerland to present a solid and correspondingly expensive answer to city traffic problems. However I am going to disappoint you. Zurich’s transport policy is worthy of attention because:

  • It is not spectacular but efficient
  • It costs little and protects the environment
  • It imposes self-restraint on politicians but the population accepts and participates in it.”
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